Retail Award

Presented by The City of Greater Bendigo
Retail businesses play a vital role in shaping vibrant communities and delivering engaging customer experiences. This award recognises retail operators, whether online, physical stores, or a combination of both, that demonstrate excellence in customer service, innovation, and business performance. Applicants for this category must show how they effectively connect with customers, adapt to evolving consumer behaviours, and deliver a compelling retail experience across their chosen platforms.

Get Prepared

Before you begin, here are some tips:

  • Consider if this Category is the most relevant for your business
  • We recommend that you download the Category PDF and review the questions in their entirety prior to starting.
  • You must answer all the questions
  • Ensure each answer adhere’s to the individual word limit

Helpful pointers:

  • Past applicants have found the application process and self-reflection it requires to be rewarding and inspiring, and have recommended having your whole team involved in the process.
  • Our Judges are looking for concise answers that are relevant, accurate, and honest. They are wanting to get an understanding of the business principles, philosophies, and practices. They also want a sense of how the business became successful, and your plans and vision for the future.
  • Make sure you allocate a reasonable amount of time to focus on your application.
  • Make sure you read the question and give specific answers to each one.
  • Write your submission in a word document or similar before submitting to ensure you have a backup copy.
  • Be honest in your answers.
  • Proofread your application before submitting it.

Read more helpful tips here.